Concierge

Part Time | 8-4:30 pm | Every Other Saturday and Sunday

Pay rate starting at $14/hour!

U.S. NEWS & WORLD REPORT NAMES THREE PILLARS SENIOR LIVING COMMUNITIES ONE OF SEVEN 2022-23 BEST CONTINUING CARE RETIREMENT COMMUNITIES IN AMERICA

Three Pillars Senior Living Communities, located in Dousman, WI, is hiring a Concierge. We seek caring team members willing and able to commit to our workplace values: respect, commitment, fulfillment, empathy and fun!

The Concierge supports our mission and values by acting as the face and voice of Three Pillars at Riverside Lodge Assisted Living. In this role, you'll provide top-notch customer service to residents, families, and guests who call or enter the building. You'll create an excellent experience for them as you enjoy interpersonal interactions and perform a variety of tasks as requested to enhance our residents' lives. Provide clerical and receptionist support for the building and other campus residents, staff, and visitors. Perform light housekeeping duties in the main entry common areas and assist with resident mealtimes.

What will I do in this role?

• Provide excellent customer service
• Answer incoming calls
• Monitor entrance and lobby areas and provide support to residents, family members and visitors as needed
• Assist sales team in responding to walk-in or telephone inquiries
• Deliver resident mail, packages and newspapers
• Perform various clerical duties as assigned

What is required in this position?

• HS Diploma or GED
• 2 or more years of work experience in an office setting or in the hospitality industry preferred
• Proficiency in Microsoft Office

What makes Three Pillars Senior Living Communities unique?

At Three Pillars Senior Living Communities, sponsored by the Masonic Fraternity, our mission is to take pride in meeting the social, physical, and spiritual needs of older adults through high quality housing and services.

Three Pillars Senior Living Communities has served our community since 1905. We feel strongly about keeping families together, which is a driving principle and one of many benefits of our continuum of care model. We provide exactly what our residents need with a forward-looking approach within Independent Living, Assisted Living, Memory Care, Rehabilitation, and Long-Term Skilled Nursing. With campus renovations and expansion underway and even more planned through 2025, employees at Three Pillars are part of exciting growth and a promise for a bright future.

Why work here?

Three Pillars Senior Living Communities offers more than just a job, but a fulfilling career where you make a difference in people's lives every day.

Our staff knows they can count on Three Pillars as a remarkable place to work, where their skills and strengths are appreciated and nurtured.

Our residents know they can trust the extraordinary people who make up the Three Pillars team to provide them with an excellent experience and a quality place to live.

Our team takes pride in their roles, in providing optimum care for our residents, and in living out our workplace values.

Our culture of caring is palpable, and best of all, when you work at Three Pillars, you are part of a family of the best co-workers and residents around.

Three Pillars cares for our Staff by offering many competitive and generous benefits and perks including:

• Excellent benefit options for part time & full-time employees including paid time off, retirement savings plans, and tuition reimbursement
• Comprehensive benefits for full time employees (30 + hours per week) including medical, dental, vision, FSA, company paid life insurance, and short- and long-term disability insurance
• Scholarship opportunities for high school & college students
• No and low-cost wellness programs including an on-site fitness facility and chair massages
• Weekend shift differential for all regular hourly employees
• Referral bonuses, employee assistance programs, and employee emergency loans
• Onsite conveniences including meal service and movie tickets
• Fun days planned by an employee committee, featuring games, resident-judged contests, casual days, and more!

Learn more about our community today: www.threepillars.org